Bissell Big Green Carpet Cleaner Review

Bissell has been around in the home care business for over 140 years. Founded in 1876, Bissell started its endeavour when founder Melville Bissell developed an early carpet cleaning machine to use for him and his wife’s crockery business. In 1876, Bissell patented his invention and called it Bissell Carpet Sweeper.

Few years later, in 1883, the Bissell company built a manufacturing plant in Grand Rapids, Michigan to bring the device out for more masses. By 1890s, the company had international presence, and is said to produce 1000 units of sweepers per day.

Today, Bissell expanded to more home care products such as carpet and upholstery cleaner, and even in the pet care industry producing attachment and solutions for cleaning pet hairs and stains, building reputation as one of the most trusted company in this genre of business worldwide.

Today we will be reviewing one of the most popular Bissell products around, the Bissell Big Green Professional Carpet Cleaner. While the name sounds like it isn’t meant for typical day-to-day home use, this is actually one of the best investment you could ever spend on for your home. This product offers genuine deep cleaning to your carpet, with results even way more professional than any of the “professional” carpet cleaning machines available for rent or buy today.

If you’re interested with this product, read on to find out why we think it’s the best in its price segment, and is a worthy investment for your home use.

Bissell Big Green Carpet Cleaner Review

Bissell Big Green Carpet Cleaner Review
1. Main Features Extra-Large DirtLifter, PowerBrush, Heavy-Duty Deep Clean, Flow indicator, Powerful 1400W motor
2. Cord Length 25 Ft.
3. Spot Cleaning Hose Length 9 Ft.
4. Water Tank Capacity Over 1 gallon (7.7 Litres)
5. Tools Included 6″ Touch Stain Tool
6. Manufacturer Warranty 5 Year Limited
Bissell Big Green Deep Cleaner : Key Specifications

Pros

  • Offers professional-grade deep cleaning.
  • Cleans and dries carpet very quickly.
  • Has larger water tank than any of it’s competition on it’s price segment.
  • It has powerful brush system that is removable.
  • It cleans on both directions.
  • Foldable handle for easy storage.

Cons

  • The machine is a bit pricey.
  • Since this is a professional-grade machine, the Bissell Big Green is also a little bit heavy.
  • Does not have a water heater.
  • The handle extends, but will still give tall consumers a hard time bending their back over.

1. Price

The Bissell Big Green Carpet Cleaner currently retails for $399.99 in Amazon US. While it seems too expensive for a home use device, we think the price is justified with its features and ease of use that can rival any other professional carpet cleaners in the market. It works well even from the cheapest to the most expensive carpet you have, and I think that kind of versatility alone gives the price enough justice.

Of course, there are alternatives that are less expensive in the market right now. The Bissell ProHeat 2X Revolution Max, for example, retails for only $269.99, and is also a little lightweight than the Bissell Big Green. But the professional deep cleaning capability of the Bissell Big Green is hard to rival, and is way ahead of any of the competitions and alternatives that are out in the market — could it be of the same brand, or other big brands.

2. Design

Bissel Big Green Professional Carpet Cleaner Design

Being a professional-grade product, the Bissell Big Green is designed to be efficient, easy to use, but can also be stored quickly and properly is few easy steps. While not as lightweight as any of its alternatives or as that of compact spot cleaners for that matter, the Bissell Big Green provides design features that makes it easy for everyone to use despite for its weight.

The cord length, for example, is 25 ft. That means, you will be able to manoeuvre and clean areas that are 25 ft. around from the outlet. It also cleans both sides, so it is efficient for some quick clean up. Aside from the power cord, the spot cleaning hose also maxes out at 9 ft. That means you have additional 9 ft. reachable cleaning areas from the 25 ft. cord length.

The handle can also be extended, but we found out that even with some extension, it can still give tall people some hard time bending over. However, it’s not that much big of deal since it is a subjective matter. Aside from being extendable, the handle can also be folded so it doesn’t look clutter, and can fit easily to any storage area.

Finally, the Bissell Big Green is a little huge, and it is because of its high-performance motor, and water capacity. We also appreciate the choice of colourway which is pleasant to the eyes.

3. Working Mechanism

As mentioned, the Bissell Big Green has a professional-grade motor that is powerful enough to do the cleaning, even on the most challenging stains. The PowerBrush can pull out deeply embedded dirt, while the heavy-duty suction can remove extra dirt and odour that is embedded deep within the carpet, and upholstery after the brushing.

Both clean and dirt water tanks are also secure, and is designed to handle trips so you don’t spill the liquid over your carpet. The Bissell Big Green also includes a 6-inch tough stain tool to let you spray and scrub parts and areas that are extra tough to clean up.

We also need to mention that the Bissell Big Green uses hot water extraction method for cleaning, instead of steam. Steam cleaning works best for synthetic fibres, whereas the hot water extraction method do a good job removing deep stains on natural fibres, and doesn’t need to use a lot of detergents which can cause carpets to re-soil quickly. Steam cleaning can also shrink the carpet, which is not the case with the Bissell Big Green since it uses a hot water extraction method. You can find detailed differences here: Hot water extraction vs steam cleaning.

To use the Bissell Big Green cleaning machine, vacuum your carpet first (you can also start pre-treating any tough stains). Pull the top tank handle and remove the dirty water tank, then pull out the clean water tank and fill it with hot tap water to the water line. After that, add two cap full of Bissell solution using the built-in measuring cup. Note that there are many choices of solutions available for your needs, choose that one that is perfect for your case.

Next, place back the tanks. Make sure the dirty water tank is on top. Start the machine, then recline the handle. Press the trigger and make one slow backward and forward passes over the area, then release the trigger to make one slow backward and forward pass over the same area to suction up embedded stains and dirt that mixed up with the water. Repeat the wet and dry passes overlapping by about 3-4 inches. Check the flow indicator to know if you still have extra water and solution left on your tank. After the cleaning, check the brush roll on the bottom of the machine to check for dirt or debris that stuck over, mostly pet hairs. As opposed to Home DIY methods of pet stain removal, deep cleaning offers unmatched results that are far from being identical to cost-cutting alternatives.

4. Large Water Tank

Large Water Tank in Bissell Big Green Carpet Cleaner

One of the best feature of the Bissell Big Green carpet cleaning machine is that it has two high-capacity tanks that can hold water up to over one gallon, specifically two gallons or 7.7 litres of water. Most of its competitions in the market, like the ProHeat 2X Revolution Pet Pro (1986) for example, has less than one gallon capacity in comparison.

 More gallon capacity means more areas you can clean in a single refill. It’s also a hassle to always pour dirt water on the sink every time you run out of water, and also spend few minutes cleaning the sink after pouring all your dirty water in there.

5. Customer Service

Bissell, being a company that has been in the business for over 140 years, has almost perfect its customer service. Should you have issues with your machine, you can contact their customer service, explain the situation and take few photos as a proof and the company will be sending you a new machine in exchange of the faulty product. Some customers even said to have only spent 5 minutes on the phone with the Bissell customer service, and has been quickly sent a product replacement. All it needs is some clear explanation, and compliance to the requirements they ask.

6. Warranty

Bissell, being a company that has been in the business for over 140 years, has almost perfect its customer service. Should you have issues with your machine, you can contact their customer service, explain the situation and take few photos as a proof and the company will be sending you a new machine in exchange of the faulty product. Some customers even said to have only spent 5 minutes on the phone with the Bissell customer service, and has been quickly sent a product replacement. All it needs is some clear explanation, and compliance to the requirements they ask.

Conclusion

Bissell has been a world leader in the home care industry for 144 years. The company has come a long way, and has been innovating for products that the masses can afford. The Bissell Big Green Professional Carpet Cleaner is one of those innovations. Professional-grade carpet cleaners usually cost around a thousand dollars, and Bissell is charging the same professional-grade cleaning at only $400.

While it’s still on an expensive side, there is much to love about the product that it’ll be a worthy investment for your home. The features are nothing you’ve seen in the same price segment, and the 5-year limited warranty makes sure that your Bissell Big Green is still working even after many years of use.

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